Software Analyst

Job description

The Software Analyst serves as a key liaison between university department stakeholders, the Software Development team, database administration, and enterprise software vendors. This role is responsible for discovering and understanding departmental needs, assessing current capabilities, and defining functional and technical system requirements that drive effective solutions. The Software Analyst manages the onboarding of new projects from initial intake through requirements approval, supports ongoing system documentation, facilitates vendor engagement and escalations, coordinates enterprise application release testing across departments, and provides triage and resolution of university-wide user support tickets. Work Location: Virginia Beach, VA: Essential Functions: Systems Analysis & Requirements - Work directly with department stakeholders to identify, define, and document system requirements for custom and vendor-based solutions. - Understand department functional business processes across the university to ensure solutions align with operational needs. - Work closely with Software Development to formulate best-practice, high-level technical solutions. - Develop requirements d...