Customer Service Representative - Part Time

Job description

Client Service Representative – Part Time Rate: $17.50 - $20.89 per hour Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who can deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in all front desk operations. A CSR is the client’s first and last impression when visiting us, and it is important that all clients feel welcome, safe and comfortable. C SRs are invaluable members of our hospital team , and we treat them that way . Come thrive in an environment that encourages learning and continue d grow within the profession and become the bridge between pet owners and patient care. Essential Functions and Responsibilities: ● Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone ● Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment ● Respond with compassion and empathy in stressful and emotional situations ● Maintain a clean , stocked and orderly lobby and front office area ● Educate clients on wellness plans, pet insurance, food and products sold in waiting room ● Perform...