Front Desk Agent

Job description

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. - Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. - Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. - Check the front desk log for problems, special requests, etc. - Greets, registers, and assigns rooms to guests. - Process guest registrations, including collec...