Debit Card Services Associate - Card Services

Job description

SUMMARY: The Debit Card Associate is responsible for performing various operational support duties relating to the WesBanco debit card Reg E and fraud disputes, Zelle disputes, Check Disputes, ACH Disputes and other related functions. Performs a variety of daily tasks; reviews reports; provides assistance via telephone or email in response to banking center inquiries; processes data entry information through various task related electronic systems; and performs other duties as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensures accurate and timely processing of debit card Reg E, fraud disputes, Zelle disputes, check disputes, ACH disputes and other related functions. Collaborates with peers and leaders effectively. Demonstrates a willingness to change processes and technological capabilities. Learns new systems and processing in order to streamline and scale wo...