Intake Coordinator
The Salvation Army · Rockford, Illinois, US
Essential Functions: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of...
Job description
Essential Functions: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. - Complete the ARC Program Assessment eligibility process for program applicants through referral, phone and walk- ins, following the completion of consent documents. Determine and follow eligibility guidelines according to program policies and procedures. - Manage intake process including all required supportive file documentation. Enter and maintain relevant applicant information in the online records database ensuring online files are timely, accurate and complete. - Provide and maintain all required documentation and releases of information to outside agencies that support the beneficiary file (probation, parole, courts, etc.). - Complete reservations initiated by alternate program staff in support of 24/7 intakes. - Follow-up on applicants who are referred to detox or other community partners as a part of their rehabilitation plan p...