IT Support Specialist; HYBRID

Job description

Overview IT Support Specialist II: Location: Must be able to work on-site in Columbia, MO 1-2 times per month, otherwise remote. Job Type: Full-Time, Contract-to-Hire Compensation: $30-34/hr Position Summary: The IT Support Specialist II plays a key role within the Information Technology division, supporting multiple operating companies globally. This position is primarily responsible for decommissioning end-of-life computers, deploying new systems, and redeploying in-service machines using modern cloud-based management tools such as Microsoft Intune, Autopilot, and Mobile Device Management (MDM). The goal of this role is to ensure a seamless, efficient, and positive user experience during all hardware deployment and lifecycle processes while providing high-quality end-user support. Responsibilities: Hardware Lifecycle & Deployment: Track and maintain global PC hardware inventory. Scope, quote, and coordinate purchase orders for computer replacements in partnership with IT leadership and procurement teams. Coordinate repair of equipment under third-party maintenance agreements. Manage warranty claims, software license distribution, and end-of-life decommissioning processes. Configu...