Service Manager

Job description

Additional Considerations (if any): At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery: FLSA : Non-Exempt: General Function: Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies: - Partnerships - Growth mindset - Results oriented - Customer focused - Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by the Store Director Primary Duties and Responsibilities: - Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. - Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficie...