NEW!! Front Of House - BURLEIGH HEADS
Costa Taco · Gold Coast, Queensland, AU
Summary We are seeking a Front of House and Host professional to join our team. The ideal candidate will be responsible for providing exceptional customer se...
Job description
Summary We are seeking a Front of House and Host professional to join our team. The ideal candidate will be responsible for providing exceptional customer service being a key element f our guest journey, ensuring the smooth operation of the front of house area, working within clear systems and service procedures. This position requires excellent communication skills, a positive attitude, and the ability to work in a fast paced, structured environment. Your Role: As a FOH host, you will be a key part of the guest journey from the moment they arrive until the moment they leave, helping manage the flow of service according to our front of house systems. - Welcome guests on arrival, explain how the venue works and set the tone for the Costa Taco experience - Manage the entry and seating plan using our host guidelines and floor plan supporting smooth service and our hospitality standards - Take orders, run food and handle payments using our POS and service procedures - Keep the dining area clean, reset tables and complete opening and closing checklists - Communicate clearly with the team to support smooth, consistent service - Complete all opening, service and closing checklists with ca...