Patient Financial Coordinator

Job description

The key responsibilities of the Patient Financial Coordinator (PFC) include but not limited to: Authorization, Eligibility, and Patient Collections: - Verify that patients are eligible and authorized for services. - Communicate eligibility and authorization status to the local Treatment Center Program Director or their designee. - Conduct weekly and monthly eligibility checks via WayStar or payer websites. - Train and audit front desk staff, office managers, and new Patient Registration Coordinators on third-party payer processes. - Collaborate with front desk staff to implement new payer contracts. - Review insured and uninsured patient balances on a weekly and monthly basis. - Assist with patient communications regarding financial responsibilities, including requirements for self-pay when third-party coverage is not yet authorized. - Notify patients immediately if eligibility is lost, placing them on self-pay status until eligibility is restored. - Document all client accounts with approved or denied authorizations and communicate relevant information to front desk staff and patients. - Track authorization thresholds for government and commercial accounts. - Work with the Treatme...