Pharmacy Patient Advocate

Job description

Schedule: Full-Time, Monday – Friday, 9am - 6pm Pay Scale: $19 - $21 per hour Location: Gainesville, GA: In-Person (this position is not remote or hybrid) SUMMARY: As a Pharmacy Patient Advocate, you will be a crucial link between patients, medical providers, and our pharmacy. You will make a direct impact by eliminating barriers to medication access, ensuring patients receive their specialty medications in a timely and affordable manner. If you are a problem-solver with a background in pharmacy services and a desire to provide an exceptional patient experience, we encourage you to apply! What You’ll Do (Key Responsibilities include but are not limited to): What You’ll Bring (Qualifications & Skills) - Serve as a Patient Liaison: Act as the central point of contact between patients, physician offices, manufacturer programs, and insurance payers to resolve medication access issues. - Navigate Benefits & Authorizations: Conduct comprehensive benefit investigations, manage prior authorizations, and coordinate benefits to minimize patient out-of-pocket costs. - Manage Patient Communications: Handle inbound calls for prescription inquiries and outbound calls for patient welcome, refill...