Sr. IT Technical Support Specialist

Job description

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: Collaborates with the Operations Group to oversee daily IT operations for a mid-sized research organization within a global pharmaceutical company. Requirements: Education Bachelor's degree in computer science or equivalent required. - Provides IT helpdesk support to employees including technical support, software installation, and training. - Performs hardware setup and configuration. - Identifies, researches, and resolves technical problems of moderate complexity. - Works closely with other departments to proactively identify IT-related needs and plan solutions/improvements. - Works...