Quality and Reporting Analyst

Job description

Job Description: Focus: Data-driven transparency for all locations. Location: Romania (Remote/Hybrid) Focus: Data Analytics and Compliance Your Responsibilities: Dashboarding: Development and maintenance of performance dashboards in ServiceNow and Skywise. Quality Assurance: Conducting ticket audits to monitor data quality and process compliance. Data Analysis: Creation of ad-hoc analyses to identify cost drivers and inefficiencies. Process Support: Providing assistance to German locations in measuring cost reduction measures. Your Profile: Strong analytical skills and experience in handling large data volumes. Proficient in ServiceNow Reporting and Skywise. Detail-oriented working style and understanding of IT service structures. What we offer: We offer you more than just a job: a career where you are truly valued. Alongside a competitive salary and innovative projects, you'll enjoy a comprehensive benefits package, designed for you. Attractive financial package: A competitive salary and multiple bonuses (for performance, attendance, and holidays). Health and relaxation: A private medical plan with Regina Maria and access to wellness at Belaqva. Flexibility and comfort: A hybrid w...