Product Owner, Vice President - Feedback and Sentiment
JPMorgan Chase & Co. · Plano, Texas, US
Lead and scale employee listening strategy and feedback programs to elevate the workplace experience and drive measurable organizational improvements. Descri...
Job description
Lead and scale employee listening strategy and feedback programs to elevate the workplace experience and drive measurable organizational improvements. Description: Shape the future of our workplace by championing the employee voice and turning feedback into action. As a Vice President in the Employee Experience organization, you will be a key leader responsible for driving the strategy, day-to-day leadership, and continuous improvement of our employee listening and feedback ecosystem across digital and physical channels. You will partner closely with HR, product, engineering, analytics, and technology teams to design and operationalize high-quality feedback programs, translate insights into clear narratives, and influence decisions that improve the employee experience at scale. This role blends strategic thinking with hands-on execution—owning program governance, platform optimization, prioritization, and stakeholder alignment to ensure we listen effectively, reduce friction, and deliver outcomes that matter. Job Responsibilities: Drive the employee listening roadmap and operating model across digital and in-person channels, aligning priorities with Employee Experience and HR leade...