Technical Associate

Job description

About the role: WEG Electric Corp. has an excellent opportunity for a Technical Associate. This role is responsible to perform technical research functions to support inside and outside sales personnel, with a focus on troubleshooting technical requirements presented by customers. Primary Responsibilities: - Support internal sales teams and customers by providing technical and commercial information on WEG products. - Develop and provide LV motor quotes to customer specifications and/or duplicate special motors. - Responsible for entry of technical LV special orders to the factory, verifying all information to support order accuracy, on time delivery, and the customer experience. - Evaluate and process clarification requests, submitted by internal sales teams, to provide necessary modifications or engineering requirements. - Participate in meetings and/or conference calls with customers accompanied by internal sales team members to resolve any customer confidence concerns. - Facilitate clarification requests, when they exceed the TA ability, new product information, and technical training to and from the engineering team. - Use established tools to generate datasheets and other sup...