Front Desk Associate

Job description

Description We are looking for energetic, creative, and enthusiastic Front Desk Associates to join our team. The Associate is the face of the facility, offering friendly assistance to all who enter. Responsibilities also include answering the phone, scheduling lessons, answering questions, giving directions, maintaining retail inventory, selling concessions, and managing the flow of traffic within the facility. The candidate should have a professional appearance and demeanor, be organized, and communicate clearly. Requirements: Duties and Responsibilities: - Professionally greet all individuals entering the building providing the highest level of customer service - Answer questions, provide direction, and alert staff when someone is there to meet them - Provide tours of the facility as requested - Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry log - Accept and distribute deliveries and mail - Maintain reception and restroom area, keeping it clean, and free of clutter - Maintain Program, Staff, and Facility schedule including facility programs, Powered-By training, mobile league development fall/spring, camps, mobile training, clin...