Medical IT and Electronics Support Technician

Job description

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro. Medical IT and Electronics Support Technician The Job: Permanent full time (40h), Monday to Friday Work Flexibility: Hybrid work options available Office Location: Kontich, Belgium. Reporting to the Belgian Sales & Service Support Manager, you will work closely with field and factory technicians, as well as the sales team. You will provide technical support for our medical devices to our clients (hospitals, clinics, private neurologists). Main responsibilities will be: - Providing level 1 and 2 technical support via telephone or digital tools for our EEG and EMG devices. - Performing corrective maintenance on hardware and software. - Assisting with software usage and configuration. - Providing support for network environments. - Providing remote IT suppor...