Systems Operations Specialist

Job description

As a Systems Operations Specialist reporting to Director, Delivery Management, you'll play a critical role in maintaining the technical operations that power Nasdaq's global platforms and services, ensuring seamless 24/7 application support and operational excellence for clients worldwide. You'll thrive in this position if you're proactive, detail-oriented, and bring a passion for automation and continuous improvement to a fast-paced, high-impact environment. Key Responsibilities: - Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability. - Design, plan, and deploy changes to existing systems, implementing solutions that enhance testing, deployment, and operational processes. - Manage and resolve incidents for internal and external customers, ensuring rapid response and effective problem-solving. - Maintain operational documentation and procedures, supporting seamless second-line operations and knowledge transfer. - Drive automation and process improvements across CI/CD pipelines, system deployments, and operational workflows. Required Qualifications: - Bachelor's degree in Computer Science, Information...