Senior Receptionist

Job description

📍 Location: TotalFusion Platinum Newstead 🕒 Employment Type/Roster: Full-Time | Afternoon / Evening Closing Shifts At TotalFusion Platinum Newstead, our reception team is the heartbeat of the member experience. We’re seeking a polished, reliable, and service-driven Senior Receptionist to join our Senior Reception Team within our Customer Service department. This role is pivotal in setting the standard for premium service, supporting our casual reception team, and ensuring every member interaction reflects the excellence our brand is known for. About Us: TotalFusion Australia is dedicated to transforming lives through innovative fitness and holistic well-being solutions. Our TotalFusion Platinum Newstead location is a multi-sensory destination combining world-class studios, spa and recovery services, allied health, and rooftop wellness. With over 6,000 active members, we are proud to be the largest health and wellness precinct in the Southern Hemisphere. As a key point of contact for our 6,000+ members and guests, you’ll be responsible for: - Leading by example during afternoon and evening closing shifts - Greeting and engaging members with warmth, energy, and professionalism - Mana...