Hotel Sales Coordinator - Front Desk Agent - New Bedford

Job description

Welcome to Lafrance Hospitality and New Bedford Harbor Hotel! We are looking for a dynamic, detail-oriented Full-Time Sales Coordinator / Front Desk Agent to join our team at New Bedford Harbor Hote l. This dual function role is perfect for a hospitality professional who enjoys the energy of the front desk but also has a passion for the strategic side of sales. As the primary point of contact for our guests and clients, you will play a crucial role in delivering exceptional service while supporting our sales department in driving revenue and managing group business. If you are a multitasking pro with a "guest-first" attitude and a desire to grow into hotel sales management, we want you on our team! Responsibilities: Pay: $18.00 - $22.00 Per Hour - Maintain a warm, welcoming and professional demeanor while interacting with all guests and clients while working in both positions. - Check guests in and out of the hotel, ensure proper payment is received, special requests are noted and fulfilled, with accurate information is recorded. - Effectively address and resolve guest problems to increase guest satisfaction. - Sell and coordinate bookings for all market segments. - Maintain an acc...