JobMesh

Front Desk Agent- Part Time MUST HAVE WEEKEND AVAILABILITY

StepStone Hospitality · Indianapolis, Indiana, US

Description Description - Register and assign rooms to guests. - Issue room key and escort instructions to Guest Service Agent or directly to guest. - Sort,...

Job description

Description Description: - Register and assign rooms to guests. - Issue room key and escort instructions to Guest Service Agent or directly to guest. - Sort, and track incoming mail and messages. - Transmit and receive messages using all communication avenues. - Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. - Keep record of room availability and rate. - Compute bill, collect payment, and make change for guests. - Make, confirm, and cancel reservations via all communication avenues. - Post charges such as room, food, liquor, or telephone to guest bill. - Make reservation, transportation, or entertainment reservations for guest. - Deposit guest valuables in hotel safe deposit box. - Ability to accurately use various office software. - Have a full working knowledge and expertise of each shift. Requirements: - Must have customer service experience; hotel experience preferred. Experience with Marriott systems and/or Lightspeed PMS is a plus and should be indicated on application if applicable. - Must have current Indiana alcohol server permit or willingness to obtain license immediately upon hire. - Pos...