Express Service Writer

Job description

Dealership: Experienced Service Writer Wanted at Suburban CDJR of Troy! Are you an automotive professional with a proven track record in service writing? Do you know how to build trust with customers, keep repair orders running smoothly, and communicate confidently with technicians? If so, Suburban CDJR of Troy , a proud member of the Chrysler family, wants you on our team! What You'll Do: As a Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician. Your Day to Day: As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians. You’ll: Greet every guest with professionalism and warmth Listen actively and identify their service needs Clearly communicate recommendations and solutions: Ensure every customer leaves with confidence and satisfaction Your Talents: A customer-first mindset Strong communication skills: A team player who thrives in a fast-paced environment A passion for the automotive industry (experience is a plus!) Why Join Suburban CDJR of Troy? Competitive pay a...