People Services Specialist

Job description

To our client within retail we are now looking for a People Services Specialist! Daily Tasks Serve as the first point of contact for HR and payroll enquiries from employees and managers in the Swedish organisation, providing accurate and timely support. Manage and resolve cases in ServiceNow, ensuring compliance with Swedish legislations, collective bargain agreements and company policies. Perform HR and payroll administration within SuccessFactors (HRIS) and HRM (payroll system), including preboarding and offboarding tasks, employment changes, absence and benefits administration, and data updates. Prepare employment-related certificates and documentation, and support recurring HR operations processes in accordance with internal policies and Swedish labour legislation. Ensure high-quality HR data and maintain confidentiality in line with GDPR and internal standards. Qualifcations Hands-on experience with HR and payroll administration in Sweden, with knowledge of Swedish labour law, collective agreements, and core HR processes Experience with SuccessFactors or similar HRIS Experience with HRM or comparable Swedish payroll system Experience with ServiceNow HRSD or similar case manage...