Senior Technical Content Manager

Job description

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in! We are looking for a Senior Technical Content Manager to join our Product Management team, reporting to the Vice President of Product. In this role, you will own the systems that sit at the intersection of technical writing, AI training, and customer experience strategy. In this role, you will own three core programs: our external Knowledge Base, our customer-facing Community platform...