First Level IT Support

Job description

Company Description Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,000 employees at 63 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let’s create a world we want to live in. Job Description: We are looking for a First Level IT Support Technician to join our IT team in a fully remote role . The position provides first-line technical support to internal users across different countries and global regions , helping ensure smooth and efficient IT operations. Due to the international scope of the role, working hours may include evening or night shifts , depending on the regions being supported. Key Responsibilities: - Provide first-level IT support to internal users via ticketing systems, email, and remote support tools. - Support users located in multiple countries and time...