Patient Experience Advisor

Job description

Join Logan Health as a Patient Experience Advisor Make a difference in how patients experience care – every day. Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Are you passionate about elevating the patient experience and building a culture of empathy, service, and trust? Logan Health is looking for a Patient Experience Advisor who thrives on connecting with people, solving problems, and driving service excellence across our medical center. In this high-impact role, you’ll serve as a key liaison between our patients, families, and care teams – ensuring that feedback is heard, issues are addressed, and exceptional care is recognized and advanced. If you’re a natural communicator, critical thinker, and relationship-builder, we’d love to have you on our team. What You Bring: Preferred: Bachelor’s degree in a related field and/or at least three (3) years of healthcare experience. Patient Experience Certification (preferred or obtained within 2 years of hire). Strong problem-solving and data analysis skills. Exceptio...