Clinical Data Coordinator I (CS3623- Hamilton Wolfe)
CommuniCare · San Antonio, Texas, US
Ensures the validity and accuracy of Health Outcomes Centers (HOC) patient data by providing timely and accurate data collection under the direction and guid...
Job description
Ensures the validity and accuracy of Health Outcomes Centers (HOC) patient data by providing timely and accurate data collection under the direction and guidance of the Department Director. DUTIES AND RESPONSIBILITIES: 1. Work closely with medical providers and pharmacy teams to ensure prior authorization approval for specialty medications. 2. Manage the tracking and collection of clinical data from multiple sources. 3. Maintain accurate patient status tracking through HIPAA compliant electronic databases. 4. Respond to phone calls from patients, medical providers and clinical staff members in a timely fashion. 5. Conduct patient outreach calls. 6. Capture patient data using registry-specific case report forms (CRFs). 7. Review and answer queries regarding case report forms (CRFs) within a timely fashion. 8. Prepare for next day clinic by identifying appointment types and chart preparation. Updates pre-registering patients and screening patients for program eligibility. 9. Manage patient enrollment and report issues to HOC Director. 10. Escalate major issues with study sites or patients to HOC Director. 11. Provide exceptional customer service internally and externally. Greets each...