Senior Manager, Trust & Safety Policy

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Trust & Safety Policy Senior Manager, you will play a pivotal role in shaping and implementing platform safety policies that uphold these principles, ensuring our community remains safe and reliable. Lyft is looking for a Senior Manager to join our Safety and Customer Cares team based in our San Francisco office. This is a manager role that includes both people management and senior IC work to build out a dedicated policy development function. This role will help lead the creation of a best-in-class, LLM-first, Safety Policy and Operations function at Lyft. About You: You are a strategic thinker and influential leader with a passion for Trust & Safety issues at complex multi-sided platforms. Your expertise in taxonomy and policy development, operational excellence, risk mitigation, and relationship management positions you to make a significant impact on Lyft’s commitment to safety, ensuring a secure and reliable transportation experience for millions of users nationwide. Responsibilities: Experience: Benefits:...