Director of Customer Operational Readiness

Job description

Are you ready to build a world class global function from the ground up? We’re looking for a visionary Director of Customer Operational Readiness to lead a new organisation dedicated to ensuring our customers are fully prepared to operate, sustain, and optimise their automated warehouse systems from day one. These are large scale, high throughput, capital intensive automation environments — and you’ll be the strategic leader who ensures every customer achieves a smooth go live, a strong ramp up, and long term operational success. We offer: Career Development Competitive Compensation And Benefits: Pay Transparency: Global Opportunities: Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/: Tasks and Qualifications: What You’ll Lead: Build and Lead a Global Readiness Organisation Define the vision, strategy, and operating model for a new global function. Recruit, develop, and lead regional readiness managers, operational consultants, training leaders, and transition specialists. Establish global standards, governance, and repeatable frameworks for customer readiness. Develop a Comprehensive Readiness Framework: Create a structured methodology covering organisat...