Center of Excellence Coordinator

Job description

Location: Austin, Texas (Hybrid) Schedule: 3 days onsite in office / 2 days remote (work-from-home) Position Summary: The Center of Excellence Coordinator plays a critical role in supporting the patient development and impairment rating process by ensuring accurate medical record management, timely case coordination, and effective communication across all stakeholders. This position serves as a central point of coordination between Authorized Representatives (ARs), Impairment Rating (IR) Physicians, patients, and internal teams to ensure a seamless, compliant, and patient-focused experience. The ideal candidate is highly organized, detail-oriented, and skilled at managing multiple priorities in a fast-paced healthcare environment while maintaining exceptional service standards and advocacy for patient benefits. Key Responsibilities: - Coordinate and manage the collection, review, and organization of medical records to support impairment rating and patient development processes. - Facilitate timely scheduling, tracking, and completion of impairment ratings and related documentation. - Serve as a liaison between Authorized Representatives (ARs), IR Physicians, patients, and internal...