Patient Services Specialist I #Full Time
61st Street Service Corp · New York City, New York, US
Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position w...
Job description
Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Dental Services Specialist I provides support to the system-wide call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general information on CDM. The Dental Services Specialist I is part of a team that delivers an exceptional patient experience through Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: - Schedules appointment requests. - Communicates insurance participation, financial responsibility (if applicable) and time of service policy to patient population. - Ensure that patients understand the arrival and c...