IT Support Technician

Job description

IT Support Technician Location: Oud Gastel, Netherlands: Employment Type: Full-time: Job Summary: We are seeking a reliable and customer-focused IT Support Technician to provide technical assistance to end users. The ideal candidate will troubleshoot hardware and software issues, support day-to-day IT operations, and ensure systems run smoothly across the organisation. Key Responsibilities: - Provide first-line technical support to users (in-person, phone, or email) - Install, configure, and maintain computers, printers, and other IT equipment - Troubleshoot hardware, software, and network issues - Manage user accounts, passwords, and access rights - Support operating systems such as Windows and macOS - Assist with onboarding and offboarding of employees (device setup, access provisioning) - Maintain IT documentation and update support tickets - Escalate complex issues to senior IT staff when necessary - Ensure security best practices are followed (updates, antivirus, backups) - Required Skills & Qualifications - Basic knowledge of computer hardware, software, and networking - Familiarity with Windows OS (macOS/Linux is a plus) - Strong problem-solving and troubleshooting skills -...