17096 - Head of Performance & Quality - Kent, Surrey & Sussex

Job description

General Information Salary: £64,983 - £72,610 Working Pattern: Full Time: Vacancy Approach: External: Location: Brighton and Hove, Guildford, Maidstone: Region: Kent, Surrey & Sussex: Closing Date: 11-May-2026 Business Unit: AGY - NOMS Agency: Post Type: Permanent: Civil Service Grade: Other: Number of jobs available: 1 Reserve List: 12 Months Job ID: 17096 Descriptions & requirements: Job description: Overview of the job: The job is to ensure the performance and delivery of the organisation to the targets of the NPS Division, including through development of quality of operational practice. Summary: The PQM role is to ensure performance and delivery to targets of NPS Division. Managing a team of staff to work alongside LDU clusters to support them in achieving agreed performance. This includes: Lead on performance initiatives and run pilots for the benefit of NPS service delivery. Hold the budget for performance initiatives and delivery the analysis to support the conclusions and recommendations. - Ensuring that the work of the NPS Division is being delivered in accordance with agreed national service delivery indicators and specifications - Identifying good practice within the NP...