Associate, Knowledge Management Optimization

Job description

Hi, we're Oscar. We're hiring an Associate, Knowledge Management Optimization to join our Knowledge Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes with a key focus on the knowledge management program. You will lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same ti...