Museum Visitor Services Attendant

Job description

This position ensures a positive and welcoming Museum experience and environment for guests and demonstrates the highest level of customer service, remaining professional, personable, and engaging to all museum visitors. Washington and Lee University actively promotes a dynamic and inclusive environment that allows students and employees of multiple backgrounds, cultures, and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise. Essential Functions: Work Schedule: Work hours fall within Chapel operating times (Wednesday–Saturday, 10:00 a.m.–4:00 p.m.), with an expected commitment of approximately 10–12 hours per week. Pay Rate: $17.00 per hour. - Staffing the chapel orientation space, providing a pro-active, friendly, and professional welcome to visitors, answering queries, in person or over the phone, or referring visitors to the appropriate place or resource for additional information. Assists groups or individuals with special needs (persons with disabilities, children, seniors, etc.). May provide short orientations as necessary. - Remaining knowledgeable about...