Service Coordinator

Job description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Service Coordinator . Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful service professionals. Position Summary: Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers at our Erie shop by ensuring the efficient flow of documentation and supplies from various sources. This position mandates that the employee be able to perform all of the following functions: - Open & close master and sub work orders - Enter time into Time Collection System and prepare and process required paperwork - Order & distribute materials for shop personnel - Research literature - Verify, record, maintain, & submit specific service shop records - Substitute for other positions and other functions as assigned by necessity Primary Responsibilities: This position may perform any combination of the following duties: - Greet and assist customers in person or over telephone to answer qu...