Commercial Manager Legoland Discovery Cente

Job description

What you'll bring to the team Job Title: Retail Manager: Operating Group: Gateway North America: Division: Retail: Reports to: General Manager: Job Level: Manager: Exemption Status: Exempt: Job Summary: The Retail Manager is responsible for overseeing the efficient, effective, and safe day-to-day running of assigned commercial areas (Retail and Food and Beverage) of the attraction, while maximizing profitability through a proactive approach to people, process, and vendor management Qualifications & Experience: Key Responsibilities: • Meets or exceeds all daily, weekly, monthly, and annual Per Cap, Transaction Value, KPI, and Mystery Visit targets.• Ensure the Retail Team consistently delivers world-class experiences to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets.• Deliver initial and ongoing training of Retail Team as required for safe, efficient, and effective operation of assigned commercial areas.• Work with General Manager (GM) to create and implement optimal and compliant labor budgets/schedules for various day-types and seasonal needs.• Work with GM to create and execute merchandising plans, sales plans, seasonal plans, and ince...