Client Advisor - Berlin Kudamm
Valentino · Berlin, DE
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Ma...
Job description
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position: Client Advisor - Berlin Kudamm Key Responsibilities: Styling: - Master the Client Journey to create strong long term client relationships. - Clientele and proactive engagement with existing and potential - Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). - Aware of CRM targets and actively engages in all actions to reach them - Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe - Consistently captures client data and takes notes of all qualitative information - Knows their portfolio of customers, and the VVICs and VICs they h...