Account Sales Manager

Job description

POSITION PROFILE Account Manager II – Target The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. The AM focuses on understanding the customer’s environment and aligns appropriate Ricoh solutions to their mission‑critical goals and objectives through trusted relationship‑building with decision-makers and influencers. Job Duties and Responsibilities: Business Development Execution: - Understand the customer’s environment and open new doors with decision-makers and influencers. - Generate sales opportunities within new and existing accounts to increase Ricoh’s market share. - Solve critical business challenges for customers—both identified and uncovered through research and strategic questioning. - Understand how customers are buying, not simply what they are buying—focusing on customer needs rather than predetermined products or services. Customer Engagement & Communication: - Demonstrate excellent written and verbal communication skills. - Differentiate Ricoh’s ability to accelerate digital transformation through storytelling aligned with Ricoh’s portfolio. - Articulate how buying decisions impact the customer’s overal...