Veterinary Receptionist

Job description

Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Benefits • Health Benefits • RRSP • Employee discounts • Uniform Allowances Remuneration $20-21 per hour (32-40 hours per week) Note: this role requires working Saturdays on a revolving schedule and changing shifts (we are open from 7:45 a.m to approx 6:30 p.m.) At NVA Canada diversity and inclusion are an important part of our everyday reality. At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us: • We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com• All jo...