Systems Support & Governance Coordinator

Job description

This is a key supporting role in ensuring that operational systems and processes are used consistently, correctly, and in line with agreed governance standards across the Operations function. The role supports system users, coordinates training and onboarding activity, maintains operational documentation and helps embed controls and compliance into day-to-day operations. Acting as a bridge between operational teams, systems specialists and governance requirements, the role contributes to effective system adoption, risk reduction and operational resilience, particularly during periods of system change and continuous improvement. Reports into: Systems & Performance Manager What you'll be doing... A little bit about you... A little bit more about us... We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers’ problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It’s really important to us that we give as much to our colleagues as they give...