Sr Program Support Assistant

Job description

Triage/initial contact assessment, student/clinician scheduling, and all front office responsibilities. Job Duties: Serve in a quasi-clinical assessment role, screening client students at initial contact using semi-structure interview questions, behavioral observations (e.g. affect, speech, nonverbal communication) triaging and making judgements about the level of threat to determine urgency to be seen based on clinical signs such as suicidal ideation, homicidal risk, thoughts of harm to self or others; consults with director/clinicians as appropriate. Coordinates over 3200 client service hours per semester for student clients, 8 licensed clinicians, and up to 3 unlicensed practicum/internship trainees/students, taking into account the level of urgent needs. This position requires flexibility in the work schedule due to the unpredictability of emergent needs for students in crisis. (i.e. working with students in crisis does not fall neatly into a standard 8:00- 4:30 with break for lunch). This position requires a high degree of confidentiality in accordance with HIPPA and FERPA. This position requires risk management not only for the student/client but also for the safety and secur...