Data Center Support Engineer

Job description

Immigration sponsorship is not available for this position What you can expect​ In this dynamic, hands-on environment, you’ll troubleshoot complex systems, work on diverse infrastructure projects, and continuously grow your technical expertise in a dynamic setting. About the Team: Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly. Responsibilities: Monitoring and carrying out tasks through JIRA ticketing system. While understanding process for diagnostic methods of troubleshooting data center infrastructure. Supporting Network Engineering, SysAdmin, and Project Management team to perform required work within the data center environment Managing hardware asset tags, perform quarterly and yearly audit with Finance Team. Repairing servers (replace hard drives; replace faulty SIM,...