Customer Service Advisor

Job description

Salary £12.90 per hour (plus £1 per hour weekend premium) *Upon successful completion of your probationary period, there is a possibility to receive a performance-related quarterly bonus of up to 20%. Additionally, advisors who consistently meet KPI targets have the opportunity for an enhanced pay. Shifts: Shift 1: Sunday-Wednesday (Sunday 9am-5pm, Monday-Wednesday 8am-6pm) - 36 hours Shift 2: Wednesday-Saturday (Wednesday-Friday 8am-6pm, Saturday 9am-5pm) - 36 hours Shift 3: Monday-Friday 1pm-9pm - 36 hours **All shifts include flex up hours Start date: 22nd June 2026, Mon-Fri 9am-5pm training. (Please note that unfortunately we are unable to honour any time off between 22nd June-24th July 2026.) **During our peak trading periods (up to 20 weeks throughout the year), you’ll also be required to work one additional 4 hour shift per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth and organised schedule for our employees! The role: At NEXT, we believe in the power of a great conversation. We are looking for purposeful, positive individuals to join our team in Leicester and help us deliver a service that is b...