Level II Technician

Job description

Benefits: *Please note this position does need to be based in the DFW area* - 401(k) matching - Training & development - Paid time off - Do you want to be a part of building a growing team? - Do you enjoy leveraging technology to solve business issues? - Do you collaborate well with both humans and machines? - If so, TeamLogic IT wants to talk to you! - We are a Managed Service Provider building a team in the Dallas area to provide comprehensive IT services to small and medium-sized businesses. In this role, you will serve as a Senior IT Support Technician, responsible for managing our clients' IT environments. We have: - Competitive wages, benefits, paid time off, and 401k. - Challenging work with an interesting variety of projects. - Ongoing training and development to keep your skills sharp and current. - Opportunities to advance in your career and become a company leader. - Proven history of organizational success and a large network of technical support for you. What You’ll Do: - Manage client environments (servers, networks, cloud systems) and resolve escalated service desk issues. - Support Microsoft 365, Azure AD, and hybrid cloud migrations. - Configure and maintain firewa...