Order to Cash Associate

Job description

What you'll bring to the team Order to Cash Associate Location: The Merlin Hub, Chineham Business Park, Basingstoke Contract Type: Permanent Salaried, Hybrid (3 days per week in the office, 2 days per week from home) We’re looking for two proactive Order to Cash Associates to join our high‑performing O2C team in our Basingstoke office. One role will focus on Trade customers, and the other will specialise in Schools & Groups. Both roles play a critical part in keeping cash flowing, customers happy, and our ledgers healthy, and each brings its own customer dynamics and exciting challenges! Trade O2C Associate: You will be the trusted finance partner for our Trade customers, taking ownership of the sales ledger from billing through to cash collection. Working closely with Trade teams and superusers, you will ensure invoicing is right first time, payments are received on time, and queries are resolved quickly and professionally. Your ability to build strong working relationships will be key to maintaining a clean ledger and minimising overdue debt. Schools & Groups O2C Associate: In this role, you will manage the end‑to‑end Order to Cash process for Schools and Groups customers. You’ll...