Lobby Ambassador

Job description

Job Title Lobby Ambassador Job Description Summary: The Lobby Ambassador — the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm, welcoming, and effortlessly professional environment. Beyond guest experience, the Lobby Ambassador plays an important supporting role in workplace safety, access management, and day-to-day operations. The ideal candidate leads with a proactive service mindset, communicates with professionalism, confidence, and care, and takes pride in the details that make a workplace feel exceptional. Job Description Essential Responsibilities: Experience & Hospitality - Serve as the first point of welcome — greet every employee, visitor, and guest with warmth, professionalism, and genuine care. - Deliver engaging workplace orientations for new employees and visitors, including facility orientation, amenity overviews, and service introductions. - Build and sustain positive relationships with employees, building management, vendors, and service partners through consistent, courteous engagement. - Anticipate needs and proactively communicate updates on service requests, ensuring every...