Senior Design & Delivery Manager - Commercial & Engineering Collaboration

Job description

Job Description Summary Job Description: Overview: The Global Process Excellence Design & Delivery Manager – Commercial & Engineering Enablement is responsible for partnering across Commercial, Engineering, Project & Engineered Solutions and Service Operations teams to define the associated business strategy and digitization roadmap for Global Services outage planning, including: driving process harmonization across business teams and profit pools with standard KPIs; leading organizational change management in support of business model transformation; developing end state processes and partnering with IT teams to deliver digital transformation roadmaps. Essential Responsibilities: - Drive business process standardization & digitization; partner across Contract & Project Go-To-Market and fulfillment teams to deliver business-centric outcomes that meet priorities of all stakeholders. - Lead team of individual functional process owners to develop business process and system integration strategy for Inquiry to Order (ITO) to Order to Remittance (OTR) handovers, connecting Salesforce CRM, Salesforce Service Cloud and ERPs as well as process & system integration strategy between Product...