Customer Success Manager

Job description

Our Purpose At Nourish Care Systems we are currently expanding our Revenue team following our accelerated growth. Reporting to the Head of Customer Success, the Customer Success Manager will play a crucial role within Nourish Care. As a current market leader, with over 44,000 service users receiving support, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information. As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution. About the Job: As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our clients receive the highest level of service and achieve value when using our solution. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. You will manage a diverse portfolio of customers. Your responsibility will be to ensure your customers are using Nourish products in the best way possible, to do this, you will need to work cross-functionally with a variety of teams to ens...