Specialist Senior Customer Engineer

Job description

Function GCSS: Our Company: We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. Job description: Job title Specialist Senior Customer Engineer Reporting to Northern Region CS&S Manager Job purpose: Work both individually and as part of the Services team to provide the delivery of Maintenance Support Services & Professional Services, Customer site management, Break fix remediation services, Installation, and Implementation Services, and to also provide technical assistance to the Hitachi Vantara Sales Teams Australia wide. Responsibilities: - Provide the timely and logical provision of post-sales support to Hitachi Vantara’s Customers in alignment with th...