Senior Manager, Workplace Experience

Job description

The Senior Manager of Workplace Experience plays a key leadership role in delivering an exceptional day-to-day experience for employees and tenants across the organization. This individual is responsible for creating a safe, welcoming, and high-performing workplace environment that supports productivity, collaboration, and engagement. The role combines oversight of corporate services operations, tenant relations, office experience strategy, and cross-functional coordination, with a focus on fostering a culture of excellence and hospitality. What You'll Do: Workplace Experience & Operations: Tenant Relations & Real Estate Support - Lead all aspects of office experience and operations, including administrative services, reception, and facilities. - Ensure the workplace is clean, safe, inclusive, and optimized for collaboration and productivity. - Oversee workplace services such as desk allocation, hoteling, meeting room systems, and general office layout. - Establish an ambassador team to solicit feedback from all departments. - Support new hire onboarding and ensure all workplace touchpoints reflect the organization’s values and brand. - Focus on Space and Meeting Room readiness thr...